ABOUT US            WHAT WE DO             CASE STUDIES             INSIGHTS             CAREERS

and there's more...

Finding Unicorns in a Talent Drought

Finding Unicorns in a Talent Drought

Nearshore Outsourcing for Tech Executives Who Refuse to Settle. According to recent statistics and data, the talent drought in the tech industry is severe. We're talking about a gap wider than the Grand Canyon between the demand for skilled professionals and the minuscu...
The True Costs of Deploying DXP

The True Costs of Deploying DXP

A Digital Experience Platform (DXP) is like the Swiss Army knife of digital marketing – it seemingly does everything! Powerful and endlessly adaptable, DXPs give companies a seamless way to centrally manage and analyze data, gather and present engaging online content,...
Why Customer Experience Will Always Matter

Why Customer Experience Will Always Matter

Long before academics developed the theory of Customer Experience, the idea of gaining and retaining customers by pleasing them was well-established, under the rubric of customer service. The even more fundamental idea of attracting and appealing to customers goes back ...
Give Your CX a Mental Health Check-up

Give Your CX a Mental Health Check-up

At EX Squared, we believe empathy is a core tool for understanding and communicating with customers, and critical for designing a customer experience that values the whole person. Taking a holistic approach to a customer’s interactions with your brand means expanding ...
Customer Experience at the Speed of Life

Customer Experience at the Speed of Life

New technology never stays in its own lane. Keeping up with customer expectations in the age of Digital Transformation means really listening to them.
Tech Trends and AR

Tech Trends and AR

You might not believe this reality, but the tech world is about to get even more augmented.