Nov 12, 2024
With its rise, the conversation around AI ethics has become increasingly crucial. Ethical AI isn’t just about creating technology that works well; it’s about ensuring...
Data + Insights
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Sep 10, 2024
In an era where data is considered the new oil, the healthcare industry is sitting on a treasure trove. Patient records, clinical trials, research papers, and real-time h...
Aug 5, 2024
From Google's latest Pixel phones to the upcoming iOS 18, GenAI promises to enhance user experiences with unprecedented functionality.
Jul 22, 2024
We’ve all heard the hype: AI is here, and whoever and wherever you are, it’s going to rock your world. Actually, that’s not entirely hyperbole; AI does have tremend...
Jul 8, 2024
AI is technology that mimics human intelligence. It can analyze information, learn from patterns, and even make predictions – like a superpowered data detective!
May 10, 2024
There are many practical reasons that make Costa Rica the ideal nearshore country for staff augmentation, but let’s get to the most important aspect first. You need to ...
and there's more...
Leading companies around the globe are pushing to transform themselves to become a data-driven company.
Next to branding, data is seen as the most va...
Modern retailing means collecting enough data on customers so you can offer her a truly personalized buying experience. Both research and real-world e...
You may be wondering, “What are the advantages of a digital experience platform (DXP) over a CMS?” or “How are people moving to DXPs?”
Artificial Intelligence has made several gains in the last decade, with people using or encountering it everyday, whether they realize it or not. Any ...
Artificial intelligence and machine learning are combining with the Internet of Things to improve processes and procedures throughout several sectors ...
Artificial intelligence is a hot topic in business and industry as it continues to help us improve efficiency and productivity. Automation and machine...
Leading companies around the globe are pushing to transform themselves to become a data-driven company.
Next to branding, data is seen as the most valuable product that a company creates. With data, companies get insight into customer behavior, operations, their channe...
Modern retailing means collecting enough data on customers so you can offer her a truly personalized buying experience. Both research and real-world experience have made it clear that cookie-cutter customer experiences will not lead to strong enough sales growth no matt...
You may be wondering, “What are the advantages of a digital experience platform (DXP) over a CMS?” or “How are people moving to DXPs?”
Artificial Intelligence has made several gains in the last decade, with people using or encountering it everyday, whether they realize it or not. Any time someone asks Alexa to turn up the music or tells Siri to direct them to the nearest gas station, AI is responsible....
Artificial intelligence and machine learning are combining with the Internet of Things to improve processes and procedures throughout several sectors and scenarios.
Artificial intelligence is a hot topic in business and industry as it continues to help us improve efficiency and productivity. Automation and machine learning have been changing the game for years by this point, and yet we still don’t really know exactly where it all...
Long before academics developed the theory of Customer Experience, the idea of gaining and retaining customers by pleasing them was well-established, under the rubric of customer service. The even more fundamental idea of attracting and appealing to customers goes back ...
At EX Squared, we believe empathy is a core tool for understanding and communicating with customers, and critical for designing a customer experience that values the whole person. Taking a holistic approach to a customer’s interactions with your brand means expanding ...
New technology never stays in its own lane. Keeping up with customer expectations in the age of Digital Transformation means really listening to them.
How does a company wrap its head around this infinite, teeming mass of humanity, to get to the brass tacks basics of selling their product? How can you deeply engage with a million singular points of view - without a million monkeys on a million Macbooks?