Oct 6, 2023
Failure. Such an ugly word. It is Not (we are sternly admonished) An Option.
Put that way, failure sounds like a life sentence: fail once, and ye shall be a failure forev...
Business & Industry
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Sep 8, 2023
Swipe right on a multishore partner that aligns with your company values & culture. Outsourcing is a no-brainer when your company is looking to add resources, boost speci...
Aug 24, 2023
Have you ever tried to enjoy a cake by tasting one ingredient at a time? Picking up a spoonful of flour or a raw egg doesn't quite deliver the delectable experience of a ...
Aug 21, 2023
People fundamentally share the biology and psychology that shapes and influences how we perceive and interact with the world around us. Some of us might love cats, and so...
Aug 18, 2023
As tech companies, we develop applications and websites that eventually require consuming loads of electricity which is generated by fossil fuels like coal products, natu...
Apr 26, 2023
Long before academics developed the theory of Customer Experience, the idea of gaining and retaining customers by pleasing them was well-established, under the rubric of ...
and there's more...
At EX Squared, we believe empathy is a core tool for understanding and communicating with customers, and critical for designing a customer experience ...
New technology never stays in its own lane. Keeping up with customer expectations in the age of Digital Transformation means really listening to them....
How does a company wrap its head around this infinite, teeming mass of humanity, to get to the brass tacks basics of selling their product? How can yo...
Knowing the difference is a crucial first step on your digital transformation journey In EX Squared’s third decade of helping companies digitally...