Dec 28, 2023
Over the last few decades we’ve focused so much on Big Data and ROI, we’ve forgotten the art and craft — the so-called soft skills — necessary to build trust, tel...
Business & Industry
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Dec 15, 2023
Artificial Intelligence has made several gains in the last decade, with people using or encountering it everyday, whether they realize it or not. Any time someone asks Al...
Nov 10, 2023
Artificial intelligence and machine learning are combining with the Internet of Things to improve processes and procedures throughout several sectors and scenarios.
Oct 20, 2023
Diversity encompasses the unique attributes and backgrounds that individuals bring to the table, such as race, gender, age, ethnicity, sexual orientation, and more. Inclu...
Oct 15, 2023
Artificial intelligence is a hot topic in business and industry as it continues to help us improve efficiency and productivity. Automation and machine learning have been ...
Oct 6, 2023
Failure. Such an ugly word. It is Not (we are sternly admonished) An Option.
Put that way, failure sounds like a life sentence: fail once, and ye shall be a failure forev...
and there's more...
Swipe right on a multishore partner that aligns with your company values & culture. Outsourcing is a no-brainer when your company is looking to add re...
Have you ever tried to enjoy a cake by tasting one ingredient at a time? Picking up a spoonful of flour or a raw egg doesn't quite deliver the delecta...
People fundamentally share the biology and psychology that shapes and influences how we perceive and interact with the world around us. Some of us mig...
As tech companies, we develop applications and websites that eventually require consuming loads of electricity which is generated by fossil fuels like...
Long before academics developed the theory of Customer Experience, the idea of gaining and retaining customers by pleasing them was well-established, ...
At EX Squared, we believe empathy is a core tool for understanding and communicating with customers, and critical for designing a customer experience ...